i hope everything goes well for you
I’ve submitted my hotel expense report , my manger approved it , but I’ve found this notification :
⚠️Financial posting failed , check audit trail for detailed error messages
Checking audit trailer : I have this description :
posting failed. 063 (CTE _FIN_POSTING ) : No Vendor found for Concure employee ID
what should I do ?
Thanks in advance
@Roze sending you a private message here on the community. Check the little envelope icon here in a minute or two.
@Nar_Rana Just sent you a private message with a contact. Check the little envelope icon.
I am curious of the solution you got. As per my past experience this was happening rarely but happening once there was a broken link between Concur and the ERP system, mainly if the account set up for the expenses was closed on the ERP system.
E.g. GL account for Travel meals in Concur for a specific entity wasn't open in the ERP system for the same entity.
I wonder if this is the case as well or there were other reasons.
thank you for the interest you have shown in my post. unfortunately, I didn’t yet get the solution , I’ve notified my manager who had notified the financial department in my country , Once get the solution I will share it with pleasure .
To everyone who posted on this thread. Financial posting failures isn't anything I can help with because it means there is either some issue with the user's bank account or there is a disconnect with your company's ERP system and the user's bank account information. The best option is to contact someone in your company's Finance Department and let them know the issue. If you don't know who that might be, look at the audit trail of the expense report to see who the last person was that approved the report. The Processor is usually the last person to approve a report and often Processors are people in either Finance or Accounting departments.