Extracted for payment- expenses aren’t showing

[Vaiuli]

Hello,

I was wondering if someone is able to help with my issues. I have several expenses that I’ve received emails saying extracted for payment since 09/25. Also, after receiving those emails, the expenses disappear from the app. They aren’t in any list or drop downs. Only way to see them is to go to email of a specific expense, click on “view report” and it’ll open it in the app. Once app is opened, it’ll only show that expense but after viewing it, it disappears again. Is that normal? Apologies as I am new to this and thank you for the help.

[MelanieT]

@Vaiuli Hello!  Are you able to add some screenshots?  Also, have you tried looking in your Report Library?  They should also be there. 

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