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Occasional Member - Level 1

Expense reimbursement

I submitted two expense reports on July 31, 2022 and generally it never took more than a day or so for me to get a response but this time, it has been 5 days already. Can you please help with a status update?

Routine Member - Level 3

You can look at the status of each report in the Details tab of each report, audit trail, and it will show where the report is sitting in the process.  Perhaps the approver is on vacation.

Occasional Member - Level 1

Thanks for that guidance. I looked at the details tab and in audit trail, it says "Status changed from submitted and pending approval to Auto Approved" but both reports are still being shown as "Submitted" with a comment - Pending Expense Audit Team. Can you please advise what does this mean?

Community Manager
Community Manager

@KSingh85 I believe this is an extra approval step where the report gets internally audited for compliance prior to going to your manager. 

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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