cancel
Showing results for 
Search instead for 
Did you mean: 
729063
New Member - Level 1

Expense Cannot Be Submitted Until It Is Matched To An Imported Card Transaction

I bought tickets on Alaska Air earlier this week but need to submit my expense report right away to make this years budget. I am getting the error "Expense Cannot Be Submitted Until It Is Matched To An Imported Card Transaction". It has been over 48hrs and I am unsure why this transaction hasn't hit concur. Please advise.

 

1 REPLY 1
KevinD
Community Manager
Community Manager

@729063 the typical amount of time for card transactions to upload into your account is actually about 3 business days. I would give it another day or two. 

 

Now, since you already added the flight itinerary item to your report, the system will not auto-match the credit card charge to the item. You will need to do it. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.