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thaxtond
Occasional Member - Level 1

Error with expense report

When I try entering my hotel after itemization, I receive the following error.

"There was an error saving your expense."  All the information is correct, I try deleting the expense but can't reenter it because the transaction type only shows Cash or Pending Credit Card Transaction.  Selecting Pending Credit Card Transaction will not work because a error indicating to wait for transaction to be submitted type of message appears.  How can I submit my expense report considering the error I am getting?  'There was an error saving your expense.'

 

2 REPLIES 2
KevinD
Community Manager
Community Manager

@thaxtond which expense report is this expense supposed to be on and which hotel expense is it? I just looked at three of your reports and all three have a hotel expense on them. The only thing left to do is itemize them. 

 

What do you mean you try adding a hotel after itemization? You cannot itemize a hotel expense if it isn't added to a report. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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thaxtond
Occasional Member - Level 1

All the reports I have in pending submission are encountering the same problem.  I itemize the expenses.  When I hit save, I get the error I posted.  

 

I have tried deleting the expense and adding it manually.  Nothing I have tried seems to work.