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Bayode
New Member - Level 1

Error message: The XG amount cannot exceed the tax amount

When saving an expense, an airline expense credit, I received an error message "The XG amount cannot exceed the tax amount". The amount that is credited is 31.50CAD and system automatically has 3.62CAD as HSTON Amount. It asks for "Airfare XG Amount" which on the invoice it shows as 1.50 CAD. But whatever amount I insert the outcome doesn't change and I still receive the same error message. Kindly help review this issue and proffer possible solutions.

1 REPLY 1
KevinD
Community Manager
Community Manager

@Bayode I'm looking at your report and I don't see any message about the XG Amount cannot exceed the tax amount. Can you confirm/clarify this for me please? Maybe take a screenshot for me. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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