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Wolteritz
New Member - Level 1

Error: Please make sure e-receipt or trip has credit card associated to it.

My statement contains the following errors and cannot be sent:
1) Please make sure e-receipt or trip has credit card associated to it.
2) Itinerary cannot be submitted as cash expense. Please make sure e-receipt or trip has credit card associated to it

1 REPLY 1
KevinD
Community Manager
Community Manager

@Wolteritz one question for you to ponder to hopefully figure out how to resolve your issue:

Were these items purchased using a company credit card?

 

If yes, check your past reports to see if the card transactions are indeed on another report. I have found that this happens quite often. 

If no, then delete these items from your report. Then create the expenses manually by clicking Add and selecting the appropriate expense type and filling out the details. 

 

Your company doesn't allow itinerary items to be submitted without being matched to a company card charge, so if they weren't purchased on a company card, delete and create the entries manually. 

 

After you delete the items from your report, you can delete them out of the Available Expenses area as well.

2. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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