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craigCPW
Occasional Member - Level 1

Error Code when Itemising expense

I've had the following error code for last 24 hr when trying to expense a hotel charge. It comes up every time I try to itemise the bill

 

7927ee95-696a-49e6-a7ff-1d8879c6b73d

 

The pop up suggests I log out and try later - this has not worked and I'm still unable to complete the claim

3 REPLIES 3
Harsha
Occasional Member - Level 3

Hello, The users in our company are facing the same issue. The error code is different

 

@KevinD - Is this related to the new UI?

 

Regards,

Harsha

KevinD
Community Manager
Community Manager

@Harsha I cannot say for sure, but the timing with the mandatory cutover seems more than just a coincidence. 🙂

 

@craigCPW I know there was something mentioned last week about itemization issues and that our R&D teams is aware and working on this issue. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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KevinD
Community Manager
Community Manager

@craigCPW and @Harsha it seems there have been some unusual glitches and unexpected errors with the mandatory cutover of NextGen UI. Several of these have self-resolved, so let me know if the users are still getting this error or if it has gone away.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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