DOA Approval Required

[yadavajay]

I have summited a claim and was approved by manager and current status is under review. From past 1 week it is not approved and one action is coming as mentioned below. 

Action: DOA Approval Required - At least one expense line item requires an additional approval via DOA. The back office audit team will check internally and forward to CAT approval. 

Please need help to get it approved.

Thank you

[MelanieT · Accepted solution]

@yadavajay Hello!  Thank you for reaching out here.  I was able to pull up your claim and I see that it is in the Processor queue.  What you are seeing for the Action is just an exception.  A note for the approvers and processors.  Your claim was just approved by your manager on 3/12, and so I would give it a few more days for the Processor to approve.  If it is not approved soon, I would reach out to your manage or your SAP Concur Admin.  

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