Concur erroneously thinks I have a duplicate expense how do I override?

[Msherid1]

I had 2 travel agent ticketing fees of $4.35 in one day, and it wont let me submit the expense. Now Im getting pinged every other day for an unsubmitted credit card transaction. No matter how I try, I cannot get the system to accept it. And I dont know who to talk to about this. 

[MelanieT]

@Msherid1 Hi!  Normally the Duplicate Expense exception is a warning, and should allow you to still submit.  Are you able to attach a screenshot of the exception message that comes up when you add this to a report? 

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[KevinD]

@Msherid1 the issue isn't the duplicate warning. If you look at all the alerts, there is one telling you that there is a missing Business Purpose. You need to drill into the expense entry and add a business purpose. See my screenshots of your report below.