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Sadlonp
Occasional Member - Level 1

Concur Expense error regarding calculated hotel bill balance

Concur does not provide any place to reflect credits for deposit at hotel or other hotel credits.  How do add a credit so balance is correct?

3 REPLIES 3
dlamont
Routine Member - Level 1

Sadlonp,

You can put a "minus" sign in front of the transaction amount for that itemization line - assuming you are itemizing?

DLamont
KevinD
Community Manager
Community Manager

@Sadlonp was the deposit charged separately from the rest of the hotel bill? Usually they are because it is before you even have started your trip. Are you worried that the amount shown as charged on the bill isn't the amount of the corporate card charge because you paid a deposit? 

 

I'm just trying to get a picture of what the issue is. 🙂


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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Sadlonp
Occasional Member - Level 1

Yes.  Issues resolved.  Credit provided  on expense statement resolved the problem and was approved. Advise was helpful .