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Occasional Member - Level 1

Concur App view is defaulting to desktop view

The Concur App is defaulting to the desktop version view after logging in. I cannot get to the Mobile App view so cannot perform tasks like scanning receipts.  My app is up to date. Is there a fix for this? 


Thank you in advance for helping!

Community Manager
Community Manager

@soligol are you using iPhone or Android? Are you able to record what you are doing or provide a series of screenshots for me so I can see what is happening, please? This will help if I have to escalate to our mobile team. 🙂

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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