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dlamont
Routine Member - Level 1

Car Rental E-Receipts no longer coming through.

We are finding E-receipts have stopped coming through for car rentals - most notably National Car Rental, as they used to.  Users are signed up for and receiving e-receipts for hotels, but something has happened in the last month or more with car rental e-receipts as MANY users are no longer getting them.  This is regarding Professional Edition and the legacy UI - I have not yet verified if NextGen is also having issues, but I don't see the missing e-receipts using NextGen either.  I was aware many months ago of an issue but it had since resolved - maybe the same issue has surfaced again?

 

Anyone else seeing this issue?


Thanks

DLamont
2 REPLIES 2
tmm286
Occasional Member - Level 2

We are having the SAME issues!!  AVIS.  

dlamont
Routine Member - Level 1

Seems to be getting worse, rather than better.  I will add a case for support.

DLamont