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amyyin
Occasional Member - Level 1

Cannot send request back to the submitter as a delegate

We had a recent upgrade and I can no longer see a button to send a request back to the submitter for a travel request pre-approval.

 

In the help section, it says to click More Actions on the Expected Expenses page but I don't see an option for More Actions

 

The previous version of the platform, you can see a Send Back to User button on the Request Approval homepage showing all requests in the queue for approval.

2 REPLIES 2
KevinD
Community Manager
Community Manager

@amyyin I see the option (see screenshot). 

 

Could you take a screenshot of your entire screen where you believe the More Actions button should be, please? 

 

KevinD_0-1671036856438.png

 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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amyyin
Occasional Member - Level 1

I don't see the option as you see with your view when reviewing the request. I only see a Copy Report button with the delegate view.

 

amyyin_0-1671037906523.png

 

The homepage of the Requests approval queue shows an approval button but not a Send back to employee button.

amyyin_1-1671037989381.png