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Occasional Member - Level 1

Can't provide explanation for older expense


For older expenses, the app is asking me to provide an explanation why it's past due. I added explanations in the comments section for each expense. That didn't work.


So where else do I need to add the explanation if the comments section is not the correct place to do it?

Community Manager
Community Manager

@jaxav8r have you tried adding comments using the desktop version to see if the comments will save? I would give that a try. If the comments do not save, please let me know.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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Occasional Member - Level 1

Yes Kevin as I mentioned in my original post .... I already added comments and they all got saved to every alert requiring a comment.