@josephtangradi this means one of three things:
1. Your company has you enter bank information in another system that feeds to SAP Concur
2. Your company doesn't use our Expense Pay service
3. The group you fall under within the SAP Concur system doesn't use the Expense Pay feature
Best thing to do is speak with your direct manager/supervisor as they should know where bank information is entered.
Thank you,
Kevin Dorsey
SAP Concur Community Manager
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