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Yuri
Occasional Member - Level 2

Can't access to 'Expenses'

Hello.

When I log onto SAP Concur the only tabs that I see at the top is 'Travel' and 'App Centre'. I know that there should also be an expenses one which is the one that I actually need to use.

By any chance do you know how can I activate it.

Thanks

1 Solution
Solution
KevinD
Community Manager
Community Manager

@Yuri so, the Expense User permission wasn't enabled on your profile. When you log in to SAP Concur on the home screen do you see a Company Notes section? If so, there is a link in there if you need Expense help. Use that link to submit a help case to get Expense added. See screenshot.

 

KevinD_0-1655844700418.png

 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

View solution in original post

5 REPLIES 5
KevinD
Community Manager
Community Manager

@Yuri did you used to see the Expense tab when you logged in to SAP Concur or are you a new user? 

 

You won't be able to activate the tab yourself. Your company's site administrator needs to do it. However, if you used to see Expense and now you don't, there could be some other issue.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
Yuri
Occasional Member - Level 2

@KevinD thanks for your reply. I am a new user, my company is Eaton.

 

Regards,

Solution
KevinD
Community Manager
Community Manager

@Yuri so, the Expense User permission wasn't enabled on your profile. When you log in to SAP Concur on the home screen do you see a Company Notes section? If so, there is a link in there if you need Expense help. Use that link to submit a help case to get Expense added. See screenshot.

 

KevinD_0-1655844700418.png

 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
Yuri
Occasional Member - Level 2

@KevinD  thanks for your support, I have submitted a help case, I hope the team can solve the issue.

 

Have a nice day!

Yuri
Occasional Member - Level 2

Thanks for your support. Now my profile is loaded correctly.

 

Regards