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Stevco
Occasional Member - Level 1

Audit returns one invoice- even though putting through others that EXACTLY the same.

I put in 9 invoices yesterday.  One has been returned stating that it does not match the expense type - the only issue with this is it is EXACTLY the same type of invoice I put in with EXACTLY the same expense type.  I have just resubmitted - and hope someone with glasses looks at it properly this time.  I stick by my assertion that the audit is a complete and utter waste of time, it is something just to give someone a job to do - and often doing it poorly.  

2 REPLIES 2
KevinD
Community Manager
Community Manager

@Stevco hopefully it goes through this time. If not, I would add a comment telling the auditor to look at your other report that has the exact same amount, expense type and receipt. 

 

As a suggestion for you to take back to your company, ask them if it would be possible to bypass the Concur Audit for reports under a certain amount. Couldn't hurt to ask and in my opinion, small amount reports do not need that level of auditing. I'm sure you would agree. 🙂


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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Stevco
Occasional Member - Level 1

I completely agree - but this Greene King.  I do have huge issues with the audit process as it so often goes wrong and it is always the fault of the auditor - and for small businesses like myself - their mistakes hold up me being paid so it has a huge knock on effect because the level of accuracy from these auditors is very low