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justin_smith2
Occasional Member - Level 1

Approver change

I recently submitted last month's expense report, pending approval.  The approver sent it back stating that another team member is the approver.  Who is responsible for submitting a request to change approvers?  There was change in the facility accounting controllers (final approver.)  Do I initiate the request to update the approver name or how is this resolved?  Thanks

1 Solution
Solution
KevinD
Community Manager
Community Manager

@justin_smith2 the person who sent it back could have technically approved and forwarded to the appropriate approver. However, since they did not, you will need to initiate the request for an approver change. You will not be able to change your approver, so your company's SAP Concur site administrator will need to do it. I have a name for you to contact. I'll send it here on the community in a private message. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

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3 REPLIES 3
Solution
KevinD
Community Manager
Community Manager

@justin_smith2 the person who sent it back could have technically approved and forwarded to the appropriate approver. However, since they did not, you will need to initiate the request for an approver change. You will not be able to change your approver, so your company's SAP Concur site administrator will need to do it. I have a name for you to contact. I'll send it here on the community in a private message. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
Colemac08
Occasional Member - Level 1

I am having the same issue. What do I need to do?

justin_smith2
Occasional Member - Level 1

Thanks for the help @KevinD