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JoannaKateC
Occasional Member - Level 2

Allocation not available

Hello! I am configuring my first customer and upon testing, Allocation is not available. All the buttons for the allocation are grayed out. Please see below:

 

JoannaKateC_0-1637254664569.png

 

Thanks in advance for your help!

 

Kind regards, 

Joanna

1 Solution
Solution
JoannaKateC
Occasional Member - Level 2

Hello @KevinD,

 

I managed to find the problem. Apparently, there are role permissions within the Allocation form 😄

 

Before 

JoannaKateC_1-1637325408399.png

 

 

After

JoannaKateC_2-1637325449837.png

 

Kind regards, 
Joanna

 

View solution in original post

3 REPLIES 3
KevinD
Community Manager
Community Manager

@JoannaKateC did you click the Allocate Selected Expenses button? That should activate the fields.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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JoannaKateC
Occasional Member - Level 2

Hello @KevinD,

 

Thanks for your reply.

 

It´s actually the same even after clicking the "Allocate Selected Expenses"

 

Kind regards, 

Joanna

Solution
JoannaKateC
Occasional Member - Level 2

Hello @KevinD,

 

I managed to find the problem. Apparently, there are role permissions within the Allocation form 😄

 

Before 

JoannaKateC_1-1637325408399.png

 

 

After

JoannaKateC_2-1637325449837.png

 

Kind regards, 
Joanna

 

View solution in original post