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Occasional Member - Level 1

Alert - need credit amount due employee


I can't submit my report because I have an alert that says "This report has a Net Credit amount due employee, please hold the credit(s) until you have out of pocket entries to offset."


I don't understand. Forst of all, this is my very first report I've ever submitted. There should be no credit due to me.


Secondly, my expenses were entered as "out-of-pocket" expenses.


Can someone please help me fix this issue?

Community Manager
Community Manager

@jaxav8r how did you upload your receipts for these expenses? I looked at one of your parking receipts and the total shows $242. 


Did you email your receipts to or did you take a picture of the receipt using the mobile? 


As you can see the totals for two of your entries are listed as ($50). This means the system is showing them as a credit. All you need to do is open each entry and change the amount field to the correct amount, then save. 

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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Occasional Member - Level 1

Hi Kevin,

I]'m not sure what you mean by a credit. The field in Concur asked me for the amount. I simply typed "50".


I didn't added a negative symbol. Why would it enter the amount as a credit when I simply type the number 50?