cancel
Showing results for 
Search instead for 
Did you mean: 
goodpump74
Occasional Member - Level 1

Accidentally deleted a transaction before reporting it

Is there a way to recover a credit card transaction I deleted? I was deleting other transactions that I had already included in a report and deleted one that hasn't been reported. Can I recover it? Thank you.

2 Solutions
Solution
DeanR
Routine Member - Level 3

That is not true - deleted card transactions become User Hidden but a Concur card administrator can release them back to the user's Concur account, where they will appear in Available Expenses.

View solution in original post

Solution
KevinD
Community Manager
Community Manager

@Vijarchana as @DeanR said, user deleted transactions can be re-released to users. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

View solution in original post

5 REPLIES 5
Vijarchana
Occasional Member - Level 3

Hi,

As soon as you delete it, it is erased from system and even admin will not have access to it. 

I would suggest you to check with your finance dept to report it under normal expense and modify the type of payment if possible for Concur admin in your company later. 

Regards,

Solution
DeanR
Routine Member - Level 3

That is not true - deleted card transactions become User Hidden but a Concur card administrator can release them back to the user's Concur account, where they will appear in Available Expenses.

Solution
KevinD
Community Manager
Community Manager

@Vijarchana as @DeanR said, user deleted transactions can be re-released to users. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
KevinD
Community Manager
Community Manager

@goodpump74 you will need to contact your company's corporate card administrator and have them re-release it to you. These people are usually in Finance, Accounting or Payroll departments.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
goodpump74
Occasional Member - Level 1

This is exactly what I did and they were able to help with the problem. It is now fixed. Thank you all.