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rhudgenscarr
Occasional Member - Level 2

Accidental Recall

Hi. I accidentally recalled a report that was auto approved on 9/13. The expenses were PRIOR to having the option to choose the fuel reason drop down.  Now, I'm trying to resubmit the report, and it's giving me an error message indicating that I need to choose from the drop down to explain the reason for fuel usage. BUT there is no drop down available.  What can I do to resubmit the expense report?

1 Solution
Solution
MelanieT
SAP Concur Employee
SAP Concur Employee

@rhudgenscarr Hello!  I am sorry for the issues you are having with your report.  Unfortunately the only way around this issue is to delete the expenses affected off of the report, which I see three of them.  They will go back to your Available Expenses since they are CC expenses.  Then re-add them to your report and you should see the field. 

 

Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.


Thank you,
Melanie Taufen
SAP Concur Community Moderator
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

View solution in original post

1 REPLY 1
Solution
MelanieT
SAP Concur Employee
SAP Concur Employee

@rhudgenscarr Hello!  I am sorry for the issues you are having with your report.  Unfortunately the only way around this issue is to delete the expenses affected off of the report, which I see three of them.  They will go back to your Available Expenses since they are CC expenses.  Then re-add them to your report and you should see the field. 

 

Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.


Thank you,
Melanie Taufen
SAP Concur Community Moderator
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.