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hannahgl
Occasional Member - Level 1

Accidental Personal Charge on Company Card

I accidently used my corporate card for a personal expense. I have followed instructions within my company but get this alert and can't submit: 'This report has a cash advance and/or personal amount due the company. Please add any out-of-pocket expenses pending or a 'Cash Advance Return' Expense Type to the report for the amount owed and send in the payment.'

I have added a Cash Advance Return / Repayment to the claim with bank details (I have transferred the funds back to my company). I can't see what else I can do to remove this alert. Please help!

2 REPLIES 2
Vijarchana
Occasional Member - Level 3

Hello,

Have you tried resubmitting the report?

 

In some cases, red alerts will be revaluated after resubmitting the report.

Regards,

KevinD
Community Manager
Community Manager

@hannahgl I would have suggested the same as @Vijarchana. Try resubmitting the report to see if it will go through.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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