(June 12 edition) Resources and Guidelines for Your Business During COVID-19

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[UPDATED June 12, 2020]

These are unprecedented times. Times that have shown us just how much can change over the course of a month, or a week, or even a single day. Not only have our personal lives been turned upside down, but business as we know it has been massively impacted. We at SAP Concur are keenly aware of what this could mean for you and your business. We understand the level of adaptation that has likely occurred over the past 6 weeks. And we want you to know that we are here to support you every step of the way.

Below you will find links to a series of resources designed to help you as you navigate the evolving business climate. Please bookmark this page and check back often – we will continue to add content that delivers value and insights over the coming months.

Do my policies and processes need to change?
Virtually every aspect of business has been impacted by the changing circumstances over the recent weeks. This means you must examine not only the way you do business, but the policies and processes in place to support that activity.

• (NEW) Weather Unexpected Business Changes with More Control Over Company Spend – download this infographic to see how you can build more resiliency and strengthen control in your business.
• (NEW) 7 Ways Your Finance Processes Can Help Future-Proof Your Business - Download this checklist so you’ll be better positioned to respond, adapt, and survive in an uncertain business climate. 
• 5 Actions to Stabilize Your Travel & Expense Program  I  Video  I  Checklist – Now is a good time to think holistically about the spend across your company, review policies, and evaluate your travel and expense landscape. Use these resources to support business continuity and your company’s ability to adapt and redirect budgets to where it’s needed the most.

What do I need to consider in this new remote world?

From rolling out a new SAP Concur solution in a remote environment to figuring out how to best manage your employees, this new remote world impacts just about everything.

• (NEW) Taking Charge of Duty of Care? HR should Take the Lead - Read this ebook to learn how HR can collaborate with security team, finance department and travel managers to support employee safety and reduce risk, while bring peace-of-mind to your people. 
• (NEW) What are the More Unusual Expense Types Employees are Claiming while “WFH”? – tips regarding unusual expense items and how employers are handling them.
• Concur Mobile App Administration Toolkit – It’s more important than ever to be linked up to mobile capabilities. The SAP Concur mobile app helps you get the most out of your SAP Concur solution. Visit the link to access videos, guides, and tip sheets to help your remote team stay connected and productive 

How can I best support my end users?

Your employees are relying on you to provide them with the resources they need to continue to do their job effectively. Share these links to help support their success.

• (NEW) Improving Employee Experience to Improve Engagement And Productivity – Read this ebook for six things your organizations can do to help your employees focus, be confident in their work, and stay productive.
• (NEW) How Do Recruits View You? – Read this e-book to learn how you can simplify the hiring process for both your organization and candidates. When you demonstrate that you want them to have the best possible work experience, people tend to give you their best.
• 7 Tips to Manage Productivity When Social Distancing and Working from Home – Blog post for end users and administrators.  

What other resources are available to guide my business?

Our primary goal during these times is to provide you with the support you need to navigate your business. Following are quick administrative resources to help guide your decision-making over the coming weeks. 

• (NEW) How Companies Can Prepare for the Future of Business Travel – Blog post for administrators.
• (NEW) Navigating Your Business Through Turbulent Times – An FAQ for SMBs
• (NEW) Tune in to “What Now? with Scott Duffy” for insights and resources useful to SMBs
• Preventing and Detecting Fraud During Economic Uncertainty – Blog post for administrators.  
• Links to COVID-19 Business Assistance Programs in Every U.S. State – Blog post for administrators.  

Where can I connect with my peers?
Join fellow administrators (and end users) in the SAP Concur Community to share ideas and insights that can help support you and your business.  

• Administrators of SAP Concur at their company can join our discussion group for administrators on the SAP Concur Community to share best practices and learn from peers in a private environment. 
• All users can join the SAP Concur Community to ask questions, read blogs, and access events. Join now to take advantage of all that the community has to offer. 

Can you guide me to additional insights on today’s environment?

For some of the latest thinking and insights from outside our organization, we recommend checking out the research and analysis available from some of the leading analyst firms including: 

• Analysys Mason (AMI)  
• Forrester 
• Gartner 
• IDC 
• Oxford Economics  

Above all, our commitment to our customers remains strong: read the letter from SAP Concur President, Jim Lucier 

Click here to find open access to SAP technologies that can help employees, companies, communities, and governments continue to move forward.