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Support Phone Number

For Administrators and Authorized Support Contacts:
Call +1 (855) 895-4815 and select the Authorized Support Contact option from the menu. See more information.

For End Users:
To access your dedicated User Support Desk phone number, please log into your SAP Concur system, click on Help, then click on Contact Support. See more information.

How Do I Make Changes to an Already Submitted Expense Report?

SAPConcurTeam
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By system design, you cannot edit your submitted expense reports.  To edit a submitted report, you first need to recall the report. If your company does not have the Recall option available, you need to contact your manager or the Expense Process and have them send the report back.

 

To edit a submitted expense report: 

  1. Open the submitted expense report that you need to edit.
  2. Recall the expense report. Click here to see how to recall a report.
  3. Make edits as needed.
  4. Submit the expense report again.

Note: Receipt images can be attached to expenses on submitted expense reports while still pending approval (may vary by company configuration).

 

For more information, check out our training site.