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About the Author
In her role as U.S. SMB Director of Client Marketing, Mandy Patterson-Milam develops integrated programs and strategies to keep a diverse array of SMB customers engaged, informed and getting the most out of their SAP Concur solutions. She, alongside a highly skilled client marketing team, create timely, relevant materials, videos, events and digital offerings that make a positive impact on our clients—whether that’s helping them improve efficiency, making better use of their data, or offering up ways to keep morale high in the new work-from-home culture. She’s passionate about ensuring that every customer feels connected, and has the tools and information they need to fuel their success.

Helpful resources to support you along your SAP Concur journey

SAP Concur, Former Employee
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SAP Concur is committed to you and helping your business run at its best, so we thought you should know how best to stay connected.



  • SAP Concur App CenterThe SAP Concur App Center is the center of a dynamic ecosystem that integrates apps, partners, suppliers and products your employees are already using
  • SAP Concur US SMB Events: Want to ensure you getting the most from your SAP Concur solution? Take advantage of educational trainings, product features, opportunities to network, and more with SAP Concur webinars and virtual events
  • SAP Concur Community: Explore our broader SAP Concur Community, designed to help grow your business, find support and connect with SAP Concur users and peers

Training Resources

  • SAP Concur Training ToolkitWe share a collection of live and recorded online classes to get you up to speed or keep your skills sharp, while also featuring a variety of product-specific resources and documents to reference ongoing
  • SAP Concur Reporting Training: Unleash the power of the data you are already capturing. Look at your overall spend and show your leadership the ROI on their investment, and more
  • SAP Concur Support E-LearningOur "Getting the most from SAP Concur support" course provides the basics of engaging with SAP Concur Support and exploring the self-service tools offered on the SAP Concur Support Portal
  • SAP Concur Open DashboardThe SAP Concur Open Dashboard brings visibility into the performance of your SAP Concur services. You can also sign up for service alert emails to get direct, customized updates on performance issues
  • SAP Concur Release NotesProduct release notes keep you current on the newest features and improvements
  • SAP Concur Ongoing SupportWhen you complete activation, customer support will be there. Read our guides to learn how to get the most from SAP Concur customer support and how to navigate the support portal and its features