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Occasional Member - Level 1

password reset link

HI,

 

i forgot my password so I can't use the concur app right now. 

I tried the "password forgotten?" button and an email should be sent to my account, but no email was sent. I did this 10 times, but nothing happens...

 

How can I reset my password?

 

Please help me to reset my password/account...

 

Regards,

Robert

1 Solution

Accepted Solutions
Solution
SAP Concur Employee
SAP Concur Employee

Re: password reset link

@robe86 So, the best option for you is to reach out to your company's SAP Concur Site Administrator. They can go in and set you up a new temporary password. Then, login to the SAP Concur desktop version with this temp password. The system will either prompt you to change the password or you can go to Profile>Profile Settings>Other Settings to access the Change Password screen to create the new password. 

 

This should work for you.


Thanks,
Kevin Dorsey
SAP Concur Sr. Training Consultant

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4 Replies
Solution
SAP Concur Employee
SAP Concur Employee

Re: password reset link

@robe86 So, the best option for you is to reach out to your company's SAP Concur Site Administrator. They can go in and set you up a new temporary password. Then, login to the SAP Concur desktop version with this temp password. The system will either prompt you to change the password or you can go to Profile>Profile Settings>Other Settings to access the Change Password screen to create the new password. 

 

This should work for you.


Thanks,
Kevin Dorsey
SAP Concur Sr. Training Consultant

Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

View solution in original post

Occasional Member - Level 1

Re: password reset link

Thank you, issue is resolved... Smiley Happy


Occasional Member - Level 1

Re: password reset link

Good morning,

 

How does one contact/find their SAP Concur Site Administrator?

Occasional Member - Level 1

Re: password reset link

Good morning,

 

How do we contact/find out who is our SAP Concur POC? I'm working out of DPH1.

 

Thank you.