We have been getting a "timeout" in Intelligence since last week. Anyone else running into this issue with their Concur reports?
This happened 2 months ago, and Concur was able to determine a server/load balancing issue.
Thank you in advance.
Solved! Go to Solution.
Thank you for bringing this issue to our attention and starting the discussion. We are always looking to improve. I have passed this message along to the right teams and will get back to you with any insights they provide.
In the meantime, if either of you still have open cases regarding this issue please send me a private massage with your company name and the case number so I can check on them for you.
@AshleyB could you reach out to me via Skype and let me know if you have heard from other cusotmers having this same issue?
Just to provide a little clarification: There are two built in limitations on reports in Intelligence; one limits execution time to 1 hour (3600 seconds), the other limits rows returned to 200,000.
This is genrally not an issue, but can come up with larger reports or with larger companies, or in hour case, where there was a server issue.