Did you check in your apps store to see if you're still connected to Uber? One of my co workers wants to have his account connected to his Concur account, but the "Connect" option is grayed out and not allowing him to press it. I have reached out to email@example.com and they are investigating further. They say it could be an Uber issue and that I need to reach out to them. I am hesistant to do that for the amount of time it will take to try to resolve an issue that I don't fully understand. Anyway, just wanted to give you a background on what I have been working with re: Uber and the app store.