Have you ever used Concur Request for non-travel needs such as P-Card enrollment, gift card requests, etc.?
This question comes from our LinkedIn group.
I am a Concur Request product manager and I am very interested in reading more on this topic. Please contribute!
In the meantime, I confirm that Concur Request is an extremely flexible solution, offering a sheer amount of features combinations, empowering companies to optimize various business processes. For instance:
In my experience, I have seen two such uses. Technically, these are still related to travel. However, these are not common uses for Request.
1. A client team in Russia wanted a way to generate a form that the employees need to carry when travelling. This needs to contain all data related to travel. So we setup request and developed a report in intelligence to send a burst report to employees. The form had a specific structure requirement and we could not achieve that in Printed Reports.
2. My current client had employees travelling across borders frequently. Income tax, visa and social security concerns have become important to evaluate. Since Concur travel is live in only 10% of the countries that the client operates in, we are planning to make use of Request to trigger an external tool and do the evaluation.
Concur Request is indeed really powerful and could accomodate such request processes.
In parallel though, we as Product team are interested in understanding your use cases so we can build standardized features (meaning with very light configuration effort).
For instance, a Card Management tool would also ideally allow you to automatically request a new Card when expired.
Feel free to enter a Solution Suggestion on what you would envision here. When an idea gathers votes from a significant amount of customers, we evaluate the feature as part of our global roadmap thinking.
SAP Concur Product Manager - Expense - Credit Cards/CBS/Central Reconciliation
As a new Concur administration, could you pprovide some insights on how this could be done?
At the moment we use a paper trail to ask for company credit cards?
Any assistance would be appreciative
Can you pls share more on how are those use cases offered in Concur Request?
My required use case - some teams requires their employees to request a high level trip approval, providing an estimated cost. Once expensed - we would like to see the amount expensed for this trip, vs, the ammount approved.
We don't want to connect this to the online booking tool, only to the actual expenses.
I know of a way to connect expense reports to requests, but strugelling with the right Request for to use. Can i keep it simple and leave out the segments? Can i only have one field for Expected total amount for this trip?