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captonmoo
Occasional Member - Level 1

Concur Mobile App Log in not work

I have tried resetting my password and logging in and setting a pin but nothing works. I cannot get into the mobile app, but my password on my laptop works and I can access concur just fine.

 

Any thoughts?

5 Replies
JessicaL
Routine Member - Level 2

Re: Concur Mobile App Log in not work

Hi,

I am hoping your issue was resolved? Concur Mobile was experiencing a few issues last week. If not, I would suggest removing the app entirely and re-installing.

Best,

Jessica

Jessica Lynch
Associate Accountant & Travel Manager
SAP Concur Employee
SAP Concur Employee

Re: Concur Mobile App Log in not work

Hi @captonmoo ,

Good day.

Kindly confirm if you are still having issue logging in to the Concur app and will help further investigate and check .

Regards,

Anna Dizo

 

e19936
New Member - Level 1

Re: Concur Mobile App Log in not work

cannot log into concur mobile app. Whenever i try to reset password it say organisation dont support assword reset. However i still log fine on web

Joewar458
New Member - Level 1

Re: Concur Mobile App Log in not work

Hi,

 

I am having the same issue please could you remotely wipe my password?

 

Joelenne

 

 

Community Manager
Community Manager

Re: Concur Mobile App Log in not work

Hi @Joewar458

 

Thanks for posting. We cannot wipe your password on the SAP Business Exchange. This will have to be done by a support resource. I'd be happy to help connect you. If you would private message me your full name, company name, login email and preferred phone number, I can pass it along to our support team. They should be able to help.

Best,
Ashley Bragg
SAP Concur - Community Manager