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VLe
Occasional Member - Level 1

Concur Transactions not showing in Concur app

Hi, 

For some reason the concur transactions aren’t pushing through to my concur app, 

they are visible in the website but not on the app, how can I fix this, thank you.

 

1 Solution
Solution
KevinD
Community Manager
Community Manager

@VLe I don't know if there is an actual specific thing you can do to troubleshoot this. I usually recommend doing one or all of the following:

1. Do a hard reboot of your phone.

2. Make sure the app is up to date.

3. Uninstall then reinstall the app. 

 

Give those a try and see if it helps.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

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3 REPLIES 3
Solution
KevinD
Community Manager
Community Manager

@VLe I don't know if there is an actual specific thing you can do to troubleshoot this. I usually recommend doing one or all of the following:

1. Do a hard reboot of your phone.

2. Make sure the app is up to date.

3. Uninstall then reinstall the app. 

 

Give those a try and see if it helps.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
VLe
Occasional Member - Level 1

Thanks @ KevinD , I re-installed the app, it's working now. 

 

Regards, 

Viet

 

 

KevinD
Community Manager
Community Manager

@VLe Great to hear. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.