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Itemization of hotel receipts in the Concur Mobile App is Automatic!

SAP Concur Employee
SAP Concur Employee
5 0 127

If my users upload a hotel receipt, will ExpenseIt recognize and itemize the folio for them?


Yes, if ExpenseIt recognizes the expense type of a receipt as Hotel / Lodging, it is also able to ExpenseIt is able to read and itemize many common types of hotel receipts. While hotel receipts vary greatly, machine learning models attempt to determine fields such as room rate, taxes, and other billed back items. If the expense wasn’t itemized or if there are some line items missing or some line items with incorrect information (e.g. date or amount), it is possible that the image quality was poor or the itemizations were not recognized by the algorithms. In addition, our optical character recognition (OCR) engine, that ExpenseIt uses to extract text from receipts, is not able to extract handwritten things for confident predictions yet.

For some hotel receipts, users might need to add some missing line items or correct some of the fields. We recommend that users always double-check the expense for accuracy before submitting. The correction of fields that ExpenseIt predicted wrongly also helps the Machine Learning algorithms to improve the predictions over time.


For more information about ExpenseIt, you can refer to the following documents:
ExpenseIt user guide
ExpenseIt FAQ for end users
ExpenseIt FAQ for company administrators