What are the main business travel metrics that are important to the decision makers within your organization besides spend? Is it statistics on the number of days fares are booked in advance of travel? The percentage of online v offline bookings made with your Travel Management Company? - or - Compliance with selecting the lowest practical fare in a chosen booking window? Or are there are other key travel indicators that help drive improved travel behavior and cost savings within your organization?
This question comes from our LinkedIn group.
I think it's important to have benchmark data. You have no idea how you're doing unless you compare with the past or compared to your peers. At our company it's how is this traveler doing compared to his peers or how is this cost center doing compared to its peers or how is thie division doing compared to its peers.When I say peers I mean the rest of our company. I think that's important. Just a thought.