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katherinep55
New Member - Level 1

zero balance report?

I purchased and returned items in the same period so my CC balance is $0.  My expense reporting shows both the charge and the return.  Do I need to fill out an expense report to clear the amounts from Concur? 

2 REPLIES 2
cmakai
Routine Member - Level 2

We require every single card transaction, whether a credit or a debit to be reconciled. This ensures the outstanding expenses are cleared, as well as ensuring that what hits our GLs matches exactly to what occurred at the card transaction level. 

KevinD
Community Manager
Community Manager

@katherinep55 yes, all card transactions need to be submitted to clear them out of your available expenses. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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