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EKMOPRQ
New Member - Level 1

why it stop at in accounding review for more than a week without any comments

the ticket is approved by manager and waiting for accounting review for more than a week, and no feedback from accounting, Unacceptable, the efficiency is so bad.

1 REPLY 1
KevinD
Community Manager
Community Manager

@EKMOPRQ that would definitely be frustrating. Have you had this issue before or is this the first time? 

 

Someone from your company should be checking the Processor queue every day or at least every two days. 

 

Have you reached out to your manager about this? 

 

It might be possible that Accounting does their approvals on a certain schedule. 

 

Unfortunately the only thing you can do is reach out to your manager or directly to your accounting team to find out what is going on with your expense report.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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