"expense cannot be submitted until it is matched to an imported card transaction"

[msc]

Hi - I'm trying to submit an Uber expense that was from 12/16. However, Concur says "expense cannot be submitted until it is matched to an imported card transaction." I assumed it only needed a few days to process, but it's been over a week and the status has not changed. Any idea how to fix/submit this? Thanks.

[KevinD]

@msc was this Uber ride indeed purchased on your assigned company credit card? If so, it is possible that the system may not have matched them automatically for you. Was this expense for yourself or someone else?

[msc]

Just realized it's a different card. Should be fixed now. Thanks for the help!