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irigmv
Occasional Member - Level 2

hotel expense report different daily charges

 how do you input the amounts when submitting a  hotel expense report for multiple days

the hotel charged different amounts and taxes during 4 nights.  the concur TE site asks for a daily dollar amount average  but will not accept it if I average them. This is a very poor design and the sap concur  support seems to be non existent.   thanks for any input .

1 Solution
Solution
KevinD
Community Manager
Community Manager

@irigmv it sounds like your are using our legacy UI which doesn't have an option for inputting different rates up front. What you need to do is enter one of the rates and the taxes then save. The system will separate the charges by day. Once this is done, you can click on each day's room rate itemization and adjust the amount accordingly. You'll likely need to do the same if the room rate and room taxes are separated. 

 

Going forward, when your company switches to our NextGen User Interface, there is an option you can click when your room rates are not the same each night. This will give you separate room rate fields for each night of your stay where you enter all the different rates in up front. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

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2 REPLIES 2
Solution
KevinD
Community Manager
Community Manager

@irigmv it sounds like your are using our legacy UI which doesn't have an option for inputting different rates up front. What you need to do is enter one of the rates and the taxes then save. The system will separate the charges by day. Once this is done, you can click on each day's room rate itemization and adjust the amount accordingly. You'll likely need to do the same if the room rate and room taxes are separated. 

 

Going forward, when your company switches to our NextGen User Interface, there is an option you can click when your room rates are not the same each night. This will give you separate room rate fields for each night of your stay where you enter all the different rates in up front. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
irigmv
Occasional Member - Level 2

Thanks Kevin.  That worked !