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Receiptonator
Occasional Member - Level 2

Where are my receipts?!?!?

I email all my receipts to Concur, and I use the view receipts option to create a new expense report based on each receipt.

 

All the receipts I sent in appear to be missing.... Where'd they go? I cannot find them anywhere. Where's the "View Receipts" option?

5 REPLIES 5
KevinD
Community Manager
Community Manager

@Receiptonator When you are signed in, click Expense at the top of the screen. On the Manage Expenses screen, scroll down far enough and you'll see the Available Receipts. The view of Receipt Store that was in our Legacy UI is not yet available when viewing a single entry. This is being worked on right now by our Dev/Product team.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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Receiptonator
Occasional Member - Level 2

Thanks, hopefully receipts become available from within an expense report VERY soon.

 

Even from the list of receipts, I should be able to select an expense, then create an expense while looking at the receipt. It's nice that the receipts are listed there, but, being listed there, is disconnected from any workflow, other than deleting it.

 

I have many reports to fill out per different projects, and my workflow is to copy the previous submitted expense report, then delete all the expenses, so that all the "Job" "Department" "Report Name" etc. is all filled out. 

 

So, having receipts available from within a report is essential. 

 

DeanR
Frequent Member - Level 1

Hi @Receiptonator ,

 

Out of interest, does your company have a corporate card program and have you requested a corporate card for your business expenses?  If you're regularly incurring business expenses out of your own pocket then you should be using a corporate card so you're not financially exposed while waiting for your company to reimburse you.  That is best practice everywhere I have worked.

 

The Concur benefit of having a corporate card is the expenses would automatically be created for you via the card transaction feed, so you'd just have to check/enter any required fields and attach the appropriate receipt to each expense.

Receiptonator
Occasional Member - Level 2

No they do not, and they havn't proposed that to me either.

 

We're all international and often these cards have high international transaction fees... besides, many of us live in countries where most purchases are not possible with cards... we use cash for everything.

DeanR
Frequent Member - Level 1

OK, that makes sense.  I hope your company is at least providing cash advances so it's their money you're spending rather than your own.  I'm getting a bit off-topic here, but in my opinion it's not appropriate for employers to regularly expect their employees to pay for business expenses out of their own pocket and then have to chase reimbursement.