cancel
Showing results for 
Search instead for 
Did you mean: 
MLynch_MDLZ
Occasional Member - Level 1

Unknown Expense

I have a charge from a hotel group in $ on my card that seems to have been charged twice - IE in Euro and then again in $. How do I remove this expense from my account? I have now been charged a late fee for this too. 

 

Thanks 

 

3 REPLIES 3
KevinD
Community Manager
Community Manager

@MLynch_MDLZ if the transaction occurred outside your country of origin, then you will see the amount of the expense in the local currency and your country's currency. 

 

Now, if there are two separate expense entries or line items that are showing, then it could be a duplicate charge. If you take a screenshot and post it here, I can tell you for sure.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
MLynch_MDLZ
Occasional Member - Level 1

Hi Kevin, 

Thanks for your reply. It seems to be a charge from a hotel that I stayed in (I was also charged in £ and I provided a receipt and submitted). Should I contact the vendor directly?

Below is the image - 

 

MLynch_MDLZ_0-1659027234067.pngMLynch_MDLZ_1-1659027293234.png

 

MLynch_MDLZ
Occasional Member - Level 1

HI Kevin,

 

Could you advise who I should contact in relation to this expense? Should I contact the vendor directly?

Thanks