@Squareeyes00 see my responses in red.
The exceptions are to be amended by you. If the exception is yellow, it is a reminder/warning. No action needed.
One, I have no receipt. I originally posted a paper copy of the expenses claim form with the receipt but was informed that I had an active concur account so they wouldn't proccess the paper version. Therefore I now am without a receipt. Who has the receipt for this? Couldn't you just ask for it back so you can provide it on your report?
Two, The deadline for me to put in a claim has expired over the allowed time. This was due to the delay of me actually sorting out a concur account as it wasn't active even though I was told it was. The out of policy of 30 and 45 days are yellow. You can still submit the report.
Thirdly, what I have noticed is that when the system has calcualated the cash value that I am claiming for it's worked it out to be 18p a mile when in the fact it should be 35p mile. Why should it be 35p? I looked in your site and the car type you selected when you registered your car on your profile is not allowed the rate of 35p. So, from what I see, the rate is correct.
Let me know if you have any other questions.
Thank you,
Kevin Dorsey
SAP Concur Community Manager
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