Removing transactions

Pjay · ‎Nov 5, 2020

I was double billed for a hotel stay but the hotel corrected it and credited me but the original expense and the credit still show up on my Concur account. How do I get those to cancel out.

KevinD · ‎Nov 5, 2020

@Pjay If there is the original charge and the credit, you should just add them both to an expense report. They will cancel each other out.

Are the original charge and the credit the same amount (with the credit being a negative number)?

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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