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wendicorbin
Occasional Member - Level 1

Receipts missing from Gallery

I was started my boss's an expense report which had a dozen receipts loaded into the app. When I went back in a few days later, the receipt images were gone. I had not used them or allocated them and they were just gone! The gallery was empty. He uploads directly into the app, so the images are not also on his cameral roll (or so it seems), so is there a place the receipt images could go? Or if they were deleted somehow are those somewhere?

1 REPLY 1
KevinD
Community Manager
Community Manager

@wendicorbin did you try viewing the receipt gallery for your boss in the web version of SAP Concur to see if the images were there? Usually once they are uploaded, they are there until you assign them to an expense entry. 

 

Let me know if you do not see them when going into your boss' account on the web version. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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