@MrsErich I would give it a few more days. If you still get the same message, I would suggest speaking with your direct manager about it.
We cannot really help because Touchstone is specific to your company and not an SAP Concur product. The info should be feeding to SAP Concur, but we don't know what that timeline is, unfortunately.
Thank you,
Kevin Dorsey
SAP Concur Community Manager
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