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badranvi
Occasional Member - Level 1

Matching "Requested Amount with "Actual" amount of transaction

I have an expense in the amount of $273.16 which is correct but the "requested" amount shows $518.32.  How do I change the requested amount to show the actual amount of $273.16?

3 REPLIES 3
KevinD
Community Manager
Community Manager

@badranvi I checked your SAP Concur account and it looks like you have things figured out. Is that correct?


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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Nowell
New Member - Level 1

For the newbies, what is the solution?

KevinD
Community Manager
Community Manager

@Nowell I would need to see the expense in question. The requested amount shouldn't be almost double of the total that shows, so I would need to see the entry. It is possible that the item in question is a travel itinerary item and the amount is the estimated amount based on the number of days and the daily rate. This would be for a car rental or hotel expense. 

 

If you have an example you could share via a screenshot, I could better answer the question. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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