When I was on business travel, my card was overcharged at a restaurant. I called the merchant and they stated they could not issue a refund. I called U.S. bank to dispute the charge but I must provide a physical copy of my receipt to prove the invalid charge. My manager wants me to submit my expense report. Am I able to submit two separate expense reports for same trip or should I just wait to hear back from the bank?
@agdavis53 I would wait for the refund. It should then show up in SAP Concur as a negative amount. Add the refund and original charge to the same report. That way the negative charge will offset the original amount by the amount of the overcharge.