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TNasiadk
New Member - Level 1

Expense exceeds available amount

When trying to submit a report, it is stating that “the report cannot be submitted because the amount to be paid on your behalf to your company card exceeds the amount available from your company reimbursement. Adjust the payment to match the available amount before submitting the report”. However the available amount is not exceeded. Any help is appreciated. Thank you! 

1 REPLY 1
Munari_alEXPert
Super User
Super User

Dear user,

it is most likely an internal settings that your Concur team did within your company.

I would guess you are having transactions from multiple credit card billing periods? Or your previous payment to the credit card company didn't reach yet, so the limit now results exceeded. 

 

My suggestion, without much information would be:

 

1- If you have transactions from december and previous months in the same reports, split the report in more expense reports and see if gives same warnings.

 

2- Contact your company department or who manage the expense department within your organization, to verify if this settings about limits, is corectly done or needed.

 

3- Contact your credit card company to ask if on their side it looks you have exceeded the credit limit.

 

please verify internally,

thank you


Kind Regards

Alessandro Munari