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Hp1
New Member - Level 1

Deleted card transactions

Hello 

 

I work for Barcays Bank and I have purchased something on my Barclaycard and it showed as an available expense, however I accidentally deleted it. How can this be recovered or the expense be submitted again.

 

Thank you

9 REPLIES 9
NTS
Super User
Super User

Hi @Hp1 ,

 

As an end user you can not recover a card transaction by yourself, please contact to your Concur Admin (IT or Finance Department) and ask them to recover the deleted card transaction.

 

Regards

KevinD
Community Manager
Community Manager

@Hp1 @NTS is correct. Deleted transactions can only be made available by your company's system administrator. I'm sending you a private message with some names of people who are listed as Company Card Admins at your company. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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juarezraul
New Member - Level 1

Hello @KevinD, I accidentally deleted some card transactions as well. I don't know who is my administrator, can you please help me with this?

KevinD
Community Manager
Community Manager

@juarezraul I wasn't able to find a company named S PSS Inc and I cannot look you up by your email address because it is not a corporate email. I need your full company name and if your company happens to go by more than one name, please provide that as well. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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baluver2k2
Occasional Member - Level 1

Hi Kevin,

 

Can you please share the focal of the admin to recover the transactions ?

 

Thanks

Bala

KevinD
Community Manager
Community Manager

@baluver2k2 sending you a name in a private message.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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SAZSA
Occasional Member - Level 1

Hello @KevinD, I accidentally deleted some card transactions as well. I don't know who is my administrator, can you please help me with this?

KevinD
Community Manager
Community Manager

@SAZSA check your private messages here on the community. I've provided some contacts. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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Jack991
New Member - Level 1

Hi @KevinD same issue as the above users, could you provide me details with my company administrators? (IBM, UK)