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gryphon
Occasional Member - Level 1

Concur didn't import Credit Memo

Dear,

Using my company card I was credited for some charges by Avis, I can see that transaction on my card history but Concur didn't import that transaction and I can't link it. Shouldn't credit transactions also be imported? Can I enforce somehow that transaction?

 

Vlatko

1 Solution
Solution
KevinD
Community Manager
Community Manager

@gryphon it is possible your company has configured the system to not show negative amounts when it comes to credit card transactions. If that is the case, then you likely do not need to do anything or worry about the credit. 🙂


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

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1 REPLY 1
Solution
KevinD
Community Manager
Community Manager

@gryphon it is possible your company has configured the system to not show negative amounts when it comes to credit card transactions. If that is the case, then you likely do not need to do anything or worry about the credit. 🙂


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.